Terms & Conditions
Last updated: January 2026
These Terms & Conditions govern your use of www.pearlspark.co.uk and any purchases made through the website. By accessing this website or placing an order, you agree to these Terms & Conditions in full.
1. About Us
Pearl Spark is a UK-based supplier of cleaning products for households and businesses.
Website: https://www.pearlspark.co.uk
Email: info@pearlspark.co.uk
2. Eligibility to Purchase
By placing an order, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into a contract
- The information you provide is accurate and complete
3. Products and Descriptions
We make every effort to ensure product descriptions, images, and pricing are accurate.
However:
- Images are for illustrative purposes only
- Minor variations may occur due to packaging or supplier changes
We reserve the right to update product information at any time.
4. Pricing and Payment
- All prices are displayed in GBP (£)
- Prices include VAT unless stated otherwise
- Payment must be made in full at checkout
We reserve the right to change prices at any time without prior notice.
5. Order Acceptance
Your order is an offer to purchase.
An order is only accepted once we send an order confirmation email.
We reserve the right to:
- Refuse or cancel orders
- Limit quantities
- Correct pricing or listing errors
If payment has already been taken, a full refund will be issued.
6. Delivery
Delivery times provided are estimates only.
Pearl Spark is not responsible for:
- Delays caused by couriers
- Events beyond our reasonable control
Risk passes to you upon delivery of the goods.
7. Returns and Refunds
Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms.
Please review it here:
https://pearlspark.co.uk/refund_returns
8. Faulty or Incorrect Items
If you receive a faulty or incorrect item, you must notify us within 48 hours of delivery.
Where applicable, we will:
- Replace the item
- Issue a refund
This does not affect your statutory rights.
9. Health & Safety
Certain products sold by Pearl Spark may contain chemicals.
By purchasing, you agree to:
- Follow all safety instructions on product labels
- Store products safely and responsibly
- Keep products out of reach of children
Pearl Spark is not liable for misuse of products.
10. Limitation of Liability
To the fullest extent permitted by law, Pearl Spark shall not be liable for:
- Indirect or consequential losses
- Loss of profit or business
- Misuse of products
Nothing in these Terms limits liability for death or personal injury caused by negligence.
11. Intellectual Property
All content on this website, including text, images, branding, and logos, is the property of Pearl Spark.
You may not copy, reproduce, or use content without prior written consent.
12. Privacy
Your use of this website is also governed by our Privacy Policy:
https://www.pearlspark.co.uk/privacy-policy
13. Third-Party Links
This website may contain links to third-party websites.
Pearl Spark is not responsible for their content or practices.
14. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Changes will take effect once published on this page.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of UK courts.
16. Contact Us
For any questions regarding these Terms & Conditions, contact:
Email: info@pearlspark.co.uk